Responsible Gaming

Responsible Gaming

Shan234 has put its best effort into maintaining a safe and responsible gambling environment to assist players with problematic gambling habits.

SELF-EXCLUSION

– Shall the player decide to stay away or take a break from the gaming activity, we advise contacting our Customer Support team via Live Chat or Viber to have your account deactivated.
– Shall the player feel a gambling problem or addiction is occurring, please get in touch with our Customer Support department by any preferred means: Phone call, Live Chat, or Viber for us to be able to ensure your account is deactivated or disabled and would remain permanently locked.
We have also installed numerous controls to guarantee:
· There are no under-18 players
· There are no illegal players
· That you can prevent members of your family from gambling
· That we follow detailed regulations in administering our games
· That our software is fair with RNG system in the games that we offer
If you would like to restrict or lower your gambling budget in any form, you can contact our team to set up the deposit limit amount to any of your betting accounts daily, weekly, and monthly. Shan234 Casino reserves the right to disable any player’s account that we feel has a gambling problem.

UNDERAGE GAMBLING

– Our Shan234 Casino is not designed to attract underage children, and we seriously discourage and track minors who attempt to gamble at our Casino. It is absolutely against the law for children to gamble online in Myanmar.
– Shan234 is 100% opposed to gambling by minors and has taken aggressive steps to prevent it.
– If young people have access to a mobile device or computer with a casino application, we highly encourage you to:
· Not leave children unaccompanied near your mobile phone or computer when your casino application is still running.
· Install child protection software.
· Password-protect your casino program.
· Educate your children about the legal age and the potential harms of underage gambling.
· Not allow persons under 18 to be involved in any gambling activity.
· Keep your Casino Username, Password, and credit card(s) out of the reach of children.
If you know any underage person registered with Shan234, please immediately report it to our customer support team.
Legally assessed by eCOGRA, the RTP of Shan234 Casino is 97.8%, which is the highest rate you have ever seen. Be aware to check the individual RTP rate when selecting a game you wish to play.

For more information, please visit the sites below:

www.gamcare.org.uk

www.gamblersanonymous.org/ga/

www.gamblersanonymous.org/

www.ncpgambling.org/

www.ncpgambling.org/

www.gamtalk.org/

www.gamblingtherapy.org/en

www.therecoveryvillage.com/process-addiction/compulsive-gambling/related/gambling-hotlines/